Crowdsourced testing services

Collective wisdom for your testing strategy, Embrace diverse perspectives for your product.

API Testing Service
QA Challenge Shape
Underlying challenges

Challenges without crowdsourcing

Businesses may grapple with significant challenges, from limited testing perspectives to potential oversights.

Decentralized ecosystem

Limited perspectives

Limited perspectives

Decentralized ecosystem

Businesses miss diverse testing perspectives, limiting the variety of scenarios and user experiences.

Smart contract security

Insufficient diversity

Insufficient diversity

Smart contract security

Businesses may struggle to cover a wide range of devices and browsers, leading to potential issues in compatibility.

Network issues

Missed localization

Missed localization

Network issues

There are chances of overlooking cultural considerations, impacting the product's effectiveness in different regions.

Poor economic models

Delayed identification

Delayed identification

Poor economic models

Crowdsourced testing services accelerate defect identification, and without it, critical defects may go unnoticed.

Benefits

The advantages of crowdsourcing

Use crowd-sourcing testing to get many different views and insights from around the world. This makes sure all users have a great experience.

More scenarios

Use testers from all over the world to find a wider range of scenarios and user experiences.

Cross-compatibility checks

Use a large variety of devices and browsers to make sure there are no issues with compatibility.

Culture appropriation

Understand and use small cultural differences and regional preferences from around the world.

Quick-track defect fixes

Find and report important defects 40% faster with crowdsourced testing. This gives more value to your users.

Do you have questions regarding how we approach crowdsourcing?

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What We test Shape

What we test

Use the power of the crowd to test your software across a diverse spectrum of devices, environments, and perspectives.

Cross-browser testing:

Scalability

Leverage a global network of testers to scale testing efforts instantly, adapting to project demands and resource needs.

Visual automation:

Resource exhaustion

Pushing CPU, memory, and network to their limits exposes performance degradation and denial-of-service risks.

Data Format Verification

Eye-strain testing

Look at visual design elements and interaction patterns to reduce user tiredness.

Security Testing

Cultural sensitivity testing

Use diverse user groups to find potential cultural biases, offensive images, or misleading representations.

Rate Limiting And Throttling

Multivariate testing

Look at complex interactions between multiple variables to find the best combinations.

Rate Limiting And Throttling

Chaos engineering

Test how well the system can handle failures, auto-healing, and disaster preparedness.

Rate Limiting And Throttling

Mobile network emulation

Test mobile app performance under real-world cellular conditions (latency, jitter, packet loss).

Rate Limiting And Throttling

Data mutation

Change records in unexpected ways to test the app’s response to data integrity issues.

Authentication And Authorization Tests

And other validations like

Localization testing, installation/update testing, and recovery testing.

Cross-browser testing:

Scalability

Leverage a global network of testers to scale testing efforts instantly, adapting to project demands and resource needs.

Visual automation:

Resource exhaustion

Pushing CPU, memory, and network to their limits exposes performance degradation and denial-of-service risks.

Data Format Verification

Eye-strain testing

Look at visual design elements and interaction patterns to reduce user tiredness.

Security Testing

Cultural sensitivity testing

Use diverse user groups to find potential cultural biases, offensive images, or misleading representations.

Rate Limiting And Throttling

Multivariate testing

Look at complex interactions between multiple variables to find the best combinations.

Rate Limiting And Throttling

Chaos engineering

Test how well the system can handle failures, auto-healing, and disaster preparedness.

Rate Limiting And Throttling

Mobile network emulation

Test mobile app performance under real-world cellular conditions (latency, jitter, packet loss).

Rate Limiting And Throttling

Data mutation

Change records in unexpected ways to test the app’s response to data integrity issues.

Authentication And Authorization Tests

And other validations like

Localization testing, installation/update testing, and recovery testing.

Block Quote

Crowdsourced testing elevates your product from the controlled lab to the messy reality of everyday use, leading to robust and adaptable solutions.

Block Quote
Zack Philberg
Client Successes Shape

Client Successes

Innovating in the EdTech sector, our crowdsourced testing services empower our clients by harnessing diverse expertise.

Problem

Challenges

Challenges

Within the dynamic landscape of EdTech, our client faced challenges in diverse user scenarios, functionality across devices, and user interface preferences.

Our Response

Solutions

Solutions

Our crowdsourced testing services engaged a diverse pool of testers, providing real-world insights into various user scenarios, device functionalities, and interface preferences.

Success

Result

Result

The collaborative effort resulted in a 30% increase in test coverage, a 25% reduction in user-reported issues, and improved overall user satisfaction with EdTech platforms.

Our approach

Strategic approach for crowdsourcing

Harnessing the collective strength of diverse testers, dynamic crowd management, and real-time issue resolution.

1.

Test strategy development
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    Use case identification: Identify critical use cases in collaboration with stakeholders.

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    Crowd profile definition: Define diverse crowd demographics for representative testing.

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    Testing environment setup: Establish a controlled, real-world testing environment.

2.

Test case design
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    Crowdsourced test creation: Involve the crowd in diverse test case creation.

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    Test case prioritization: Prioritize tasks based on functionality and impact.

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    Geographical and Device diversity: Ensure diverse testing coverage.

3.

Dynamic crowd management
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    Task allocation and Monitoring: Allocate tasks efficiently and monitor progress in real-time.

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    Feedback channels: Establish open communication channels for continuous interaction.

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    Quality control measures: Implement measures to validate test result accuracy.

4.

Real-time issue identification
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    Continuous feedback integration: Integrate real-time feedback for prompt issue resolution.

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    Bug triage and Prioritization: Prioritize and resolve bugs based on severity.

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    Collaborative debugging: Facilitate collaboration for efficient issue resolution.

5.

Reporting and Sessions
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    Crowdsourced test reports: Provide detailed reports on test results and feedback.

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    Recommendations for improvement: Offer actionable recommendations for enhancement.

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    Knowledge transfer sessions: Conduct sessions for continuous improvement.

1.

Test strategy development
  • Checkmark

    Use case identification: Identify critical use cases in collaboration with stakeholders.

  • Checkmark

    Crowd profile definition: Define diverse crowd demographics for representative testing.

  • Checkmark

    Testing environment setup: Establish a controlled, real-world testing environment.

2.

Test case design
  • Checkmark

    Crowdsourced test creation: Involve the crowd in diverse test case creation.

  • Checkmark

    Test case prioritization: Prioritize tasks based on functionality and impact.

  • Checkmark

    Geographical and Device diversity: Ensure diverse testing coverage.

3.

Dynamic crowd management
  • Checkmark

    Task allocation and Monitoring: Allocate tasks efficiently and monitor progress in real-time.

  • Checkmark

    Feedback channels: Establish open communication channels for continuous interaction.

  • Checkmark

    Quality control measures: Implement measures to validate test result accuracy.

4.

Real-time issue identification
  • Checkmark

    Continuous feedback integration: Integrate real-time feedback for prompt issue resolution.

  • Checkmark

    Bug triage and Prioritization: Prioritize and resolve bugs based on severity.

  • Checkmark

    Collaborative debugging: Facilitate collaboration for efficient issue resolution.

5.

Reporting and Sessions
  • Checkmark

    Crowdsourced test reports: Provide detailed reports on test results and feedback.

  • Checkmark

    Recommendations for improvement: Offer actionable recommendations for enhancement.

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    Knowledge transfer sessions: Conduct sessions for continuous improvement.

Our Approach Shape

Why choose Alphabin?

Long-term Support

Global testing reach

Tap into a diverse pool of qualified testers worldwide, from everyday users to industry experts, for real-world feedback across markets.

Data-Driven Decisions

Faster feedback loops

Leverage the power of the crowd to get rapid test results and actionable insights, accelerating your development cycles.

Budget Friendly Solutions

Flexible test design

Tailor your tests to your specific needs, target audience, and product functionalities, ensuring relevant and targeted feedback.

Our Resource Shape

Our Resources

Explore our insights into the latest trends and techniques in Crowdsourced Testing.

Shift Left Testing Approach: What It Is and Why It’s Essential in QA

Shift Left Testing Approach: What It Is and Why It’s Essential in QA

  • Nov 8, 2024

Shift Left Testing is all about moving testing further left, as far up the development process as possible. Tight schedules are another favorable factor in testing early and often so that the development process is smoother and of higher quality. Wondering how this approach works and why it’s causing such a massive shift in development practices? Now, let’s look at how Shift Left Testing makes efficiency, quality, and collaboration the focus of software development.

What is Test Observability in Software Testing?

What is Test Observability in Software Testing?

  • Nov 4, 2024

In software testing, it is our job to understand how applications behave in their real-world environment. With observability, teams gain a better view: not just detecting issues but understanding why they’re occurring in the first place. In testing observability, unlike traditional monitoring, which typically signals when things go wrong, observability focuses on why and where it happened so the team can optimize system health.

What Is Regression Testing in Agile? Concept, Challenges, and Best Practices

What Is Regression Testing in Agile? Concept, Challenges, and Best Practices

  • Oct 25, 2024

Since Agile moves quickly with constant updates, regression testing is a key part of making sure the software stays reliable. With each new update, there’s a risk that changes might impact parts of the software that were already working well. Regression testing reduces that risk by checking that earlier features still work as expected after changes, helping to keep the software stable and dependable as it evolves.

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FAQs

Frequently Asked Questions

How does crowdsourcing differ from traditional testing?
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Crowdsourced Software Testing is a testing approach that involves leveraging a diverse group of external testers, often from different geographical locations, to perform testing activities. It differs from traditional testing approaches by harnessing the collective intelligence and diversity of the crowd, enabling faster test execution, broader test coverage, and access to a wide range of devices and environments.

What types of crowdsourced testing services do you provide?
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Our crowdsourced testing services cover various testing types, including functional testing, usability testing, performance testing, and compatibility testing. We customize our services to meet the specific needs of clients across industries, ensuring that the crowd is strategically engaged to address diverse testing requirements.

How do you ensure that crowd testers have the necessary skills and domain knowledge?
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Onboarding and training involve clear documentation, instructional videos, and webinars to familiarize crowd testers with testing objectives, tools, and project-specific requirements. We provide access to a knowledge base and support channels to address queries, ensuring that crowd testers are equipped with the necessary skills and domain knowledge.

How do you ensure the quality and reliability of test results?
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Quality assurance involves implementing a comprehensive review process for test results. Testers' contributions are evaluated against predefined criteria, and automated tools may be used for result validation. A feedback loop is established to communicate with testers, providing clarifications and ensuring that the test results meet the required quality standards.